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Ask for my shipping

Here you can find the most common questions about delivery.

Due to Brexit regulations we needed to implement a subtotal minimum basket value threshold of 170€ (without shipping costs) so we can finally offer you shipping to the United Kingdom again. You can find more detailed information from the UK government regarding the mentioned threshold here. Please note that all orders will be tax free in the online shop so no taxes, duties or import fees will be calculated at the checkout. Applicable custom fees will be paid from the customer. Thanks for your understanding!
 
We don't offer click and collect so you can't pick up your stuff instore. We ship all sendings out of our external warehouse.
 
Germany: DHL Shipping Costs: 4,00 €. If you pay via Cash on delivery +6,15 €. Orders above 100 € are free within Germany.

EU/other Countries: Shipping with UPS Express Saver / DHL Express, prices will be calculated during order process regarding Quantity and Country.

DHL Express:

China
Hong Kong
Japan
Republic of China (Taiwan)
South Korea

Due to the current situation regarding the outbreak of Sars-CoV-2 (Corona Virus) there are delivery restrictions from DHL Express, which we cannot influence. Therefore some deliveries can take longer than usual!
 
We try to ship the ordered item(s) at the same day we receive the payment for your order and you will get an email with the tracking information for your order. Local Tax / Customs may occur, which is not in our responsibility.

Delivery Time:

Germany: currently 1-3 Business Days
International: currently 2-5 Business Days
Sorry, but we don't have any possibility to sell "instore" - products or releases out of our stores and we don't take any preorders.
If you have the chance to come over to Berlin, Munich, Vienna, Brussels or Amsterdam, feel free to visit us!
 
  • You can enter a delivery address different from your billing address if you do not want your order to be delivered to you. - You can enter a delivery address different from your billing address if you do not want your order to be delivered to you.
  • For security reasons it is unfortunately not possible for us to change your delivery address after you have already completed your order.
  • If you are not there to receive your package, our delivery partner will leave you a notification with the information when a new delivery will take place or where you can pick up your package.