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Privacy Disclaimer

Collection, processing and use of your personal data

You can visit our website without having to reveal any of your personal details. We only store access data which does not reveal any links to a given person. This data will only be used to improve our offer. We will not use the data to draw any conclusions about the users who visit our website.

Your personal data will only be collected if you voluntarily communicate this to us as part of your order or when you open a customer account. We will use the data provided by you without your separate consent exclusively for fulfilling and processing your order.

Once the contact has been processed and the full purchase price payment has been acknowledged, your data will be blocked for further use and will be deleted after the expiration of the tax and commercial storage periods unless you have expressly agreed to the further use of your data.

Use of cookies

On various webpages, we use cookies to make your visit to our website a positive experience and to enable the use of certain functions. Cookies are small text files, which are stored on your computer. Most of the cookies that we use will be deleted from your hard drive once your browsing session comes to an end (also known as ‘session cookies’). Other cookies remain on your computer and they allow us to recognise your computer when you next visit our website (also known as ‘durable cookies’). These cookies serve as a welcome for your user name. You will be asked to enter your password again, or fill out forms that require your data. Our partner companies are not allowed to collect, process or use your personal data via cookies.

Cookies are also stored by Google Inc. Google collects and stores information about website visitors’ behaviour for marketing purposes. This is done in a completely anonymous manner. This allows targeted product recommendations to be displayed in the form of advertising banners or advertisements on third party websites (also known as ‘publishers’). This data cannot be used to identify someone who has visited the website. The collected data is only used for the appropriate design or improvement of the commercial offer. No other use or transferral of information to third parties takes place. You can stop any anonymous analysis of your surfing behaviour at any time by simply clicking on the link to disable the Google service.

In addition, you can disable the use of cookies by Google and other third-party vendors who may be participating in the network advertising initiative. This can be done by clicking on the network promoters’ deactivation page. We also use the web analytics service offered up by Google Analytics.

Please note the following points with regards to Google's Privacy Policy:
This website uses Google Analytics, a web-based analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies". These are text files that are stored on your computer. They allow for an analysis ways in which you use the website. The information generated by the cookie regarding your use of this website is generally transferred to a Google server in the USA and stored there. However, in the case activating the IP anonymization option on this website, your IP address will be previously abridged by Google within the Member States of the European Union or in other Contracting States subject to the Agreement within the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and abbreviated there. On behalf of the operator of this website, Google will use this information to evaluate your usage of the website, to compile reports on general website activity, and to provide other services related to website usage and internet usage for the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can easily prevent cookies from being saved if you set your browser software accordingly; However, we would like to point out that in this case you may not be able to fully utilise all of the functions on this website. In addition, you can prevent Google from collecting data (including your IP address) as generated by the cookie and related to your use of the website (including your IP address), as well as the processing of this data by Google, by clicking on the link below:

Then you can download and install the available browser plugin.

For more information on the terms of use and privacy, please visit or 

We would like to point out that on this website Google Analytics has been extended by the "anonymizeIp" code in order to guarantee an anonymised collection of IP addresses (also known as ‘IP masking’).

Transfer of personal data

Your data will be passed on to the shipping company that is tasked with deliveries where and when necessary for delivering goods. In order to process payments, we will forward your payment data to the credit institution that is responsible for the payment.

Use of tracking pixels

Tracking pixels have very similar functions to cookies, but they are not noticeable to the user. We use tracking pixels within our online shop to track the user behaviour and to control the offers our re-marketing mix. This data is completely anonymous and it is not linked to the personal data on a user's computer or to a database. To prevent web bugs attacking our pages, you can use tools such as webwasher, bugnosys or AdBlock (for Chrome or Firefox). To prevent web bugs in our newsletter, please set your mail program so that no HTML is displayed in messages. Web bugs are also prevented when you read your e-mails offline.

Right of access

In accordance with the German Federal Data Protection Act, you have the right to access free information about your stored data as well as a right to rectify, block or delete of the stored data.

Contact person for data protection

If you have any questions concerning the collection, processing or use of your personal data, in the event of information, rectification, blocking or the deletion of data and the withdrawal of consent, please contact:

Martin Hölscher c/o Solebrothers GmbH
Schanzenstrasse 41
51063 Cologne

Data storage

We will store the contract text and send you the order data and our terms and conditions by e-mail. You can always read the terms and conditions here. You can also check your past orders via your account once you have logged in here.


If you have registered for the solebox newsletter, solebox will use your registration information for the purpose of sending you the solebox newsletter. There is no disclosure of your data to third parties. Excluded are solely partner companies, which are responsible for the technical handling of the newsletter dispatch.

In these cases, however, the amount of data transmitted is limited to the minimum required. Our privacy policy is consistent with the German Federal Data Protection Act (BDSG) and the German Telemedia Act (TMG).

You can unsubscribe from the newsletter by clicking 
here. Furthermore you can find a unsubscribe link at the end of every newsletter. If you have problems unsubscribing please contact


You can reach us by telephone between the hours of 8 AM and 8 PM via:
+49 (0) 800 - 4110000

You can also reach us by e-mail via:

Sole Brothers GmbH
Schanzenstrasse 41
51063 Cologne